JiLi333 Help on How to Report a Scammer in the Philippines

To report a scammer in the Philippines, call the Inter-Agency Response Center hotline 1326, which the government describes as its central number for scam reports and which connects victims to the CICC, PNP and NBI.

The steps on this page
FactValue
Step 1Stop contact and secure accounts
Step 2Save the evidence
Step 3Call 1326
Step 4Report scam texts through eGov
Step 5Report inside your wallet or bank app

How to report a scammer in the Philippines comes down to five moves, in order, and the earlier you make them the more can be done. This page, part of the link checker pillar, lists the channels the agencies themselves describe and the evidence to gather first.

Reporting at a glance

What happenedWhere to report
You received a scam textThe eGov app’s eReport feature
You lost money or were defrauded onlineThe 1326 hotline
Money moved through a walletYour wallet app’s report screen, then 1326
You want to file with the policeThe PNP Anti-Cybercrime Group

Before you report: save the evidence

  1. Screenshots of every message, with dates and times visible.
  2. The sender’s number, account name or handle.
  3. The link, copied as text; check it with the domain checker if you want its registration date.
  4. Any transaction reference, amount and time.
  5. Notes of what you were told and what you did.

How to report a scammer, step by step

  1. Stop contact and secure accounts. Stop replying, change any password you shared and tell your bank or wallet if money moved.
  2. Save the evidence. Screenshot the messages, the sender’s number or account, the link, and any transaction reference.
  3. Call 1326. Report the scam to the Inter-Agency Response Center hotline, which connects victims to the CICC, PNP and NBI.
  4. Report scam texts through eGov. Use the eReport feature of the eGov app for scam text numbers.
  5. Report inside your wallet or bank app. File a report from the transaction screen of the app you paid with.

Where to report online scam philippines: the channels

The 1326 hotline. A Philippine Information Agency report dated 31 December 2025 quotes DICT Caraga calling the Inter-Agency Response Center hotline 1326 the government’s 24/7 central number for reporting online selling scams, deceitful texts and e-mails, romance and impersonation scams, investment fraud, cybercrime and phishing, connecting victims to the CICC, PNP, NBI and other agencies.

The eGov app’s eReport. In a statement reported by the Philippine News Agency, the CICC said the public can report SMS scams through the eReport feature of the eGov app, and that the data goes to the National Telecommunications Commission, which blocks the numbers.

Your wallet. GCash’s own help page says a scam transaction should be reported to the authorities, the PNP or the NBI, and to GCash immediately from the app’s Transactions screen.

Cybercrime complaint with the PNP Anti-Cybercrime Group

The PNP Anti-Cybercrime Group publishes contact details on its own site, including a hotline, 8723 0401, with local numbers for its divisions. The ACG has also clarified that it does not send subpoenas by e-mail: an e-mail claiming to be a police subpoena that demands a settlement is itself a scam.

Problem

Someone calls offering to recover your money for a fee

Fix

Refuse. Recovery offers are a common second scam aimed at people who have just been scammed. Report through the official channels above only.

After you report

Keep your case moving with three habits:

  1. Keep all evidence in one folder, including new messages from the scammer.
  2. Write down every reference number and the name of each agency you spoke to.
  3. Ignore anyone who contacts you claiming to speed up your case for a fee.

If the scam involved a casino link, the SSL certificate checker and the link routine help you avoid the next one, and if losses have hurt your finances, the responsible gaming page lists where to get help.

FAQ

What is the 1326 hotline?

The Inter-Agency Response Center hotline. A Philippine Information Agency report quotes DICT Caraga describing it as the government's 24/7 central number for reporting online scams, text and email scams, impersonation, investment fraud and phishing.

Where to report online scam Philippines if I lost money through GCash?

GCash's own help page says to report the scammer to the authorities, the PNP or the NBI, and to report to GCash immediately from the Transactions screen of the app.

Can I file a cybercrime complaint with the PNP?

The PNP Anti-Cybercrime Group publishes its contact details, including a hotline, on its own site. The ACG has also warned that it does not send subpoenas by e-mail.

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